You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped.
The second one will contain the tracking information and some instructions on how to track your parcel.
Please allow up to 5 weeks for delivery and up to 6 weeks for orders outside the USA. We aim to ship out all orders within 48 hours after the purchase has been confirmed but please allow up to 5 days. You will receive a tracking number as soon as your order got processed for shipping.
IMPORTANT: We ship items from different warehouses so you might receive multi-item orders in different packages and on different days. If you ordered multiple items and don't receive everything at once, please be patient. We do this to ensure that items get shipped to you as soon as possible.
Please note that tracking updates are not "live updates". It typically takes 3-5 days for the tracking information to update.
100% Secure Checkout
We are using the most trusted payment processors in the world - PayPal & Stripe Payments. Buy with confidence.
Cancel or Change Your Order
We are unable to make changes or cancel your order once it has been placed. However, you may return your product within 30 days of receipt.
We begin constructing your personalized or custom product as soon as you place your order. We are unable to make any changes or cancel your custom order once it is placed.
Occasionally, orders are cancelled by our system if product is unavailable or if we are unable to verify your payment information, ship to the address provided or detect that this is a duplicate order. We will promptly email you to provide notice of cancellation.
If you require any assistance for placing an order on our website, please contact us via firstname.lastname@example.org
Also check out our FAQ section