If you require any assistance for placing an order on our website, please contact us via firstname.lastname@example.org
Currently, we accept payments using PayPal.
You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1.Log in to your PayPal account or use Credit Card Express;
2.Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;
3.Your payment will be processed and an invoice will be sent to your e-mail address;
NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.
You can also refer to the PayPal Buyer Protection.
How do you exercise your right to PayPal Buyer Protection?
If you do not receive your order or one of the products is significantly different from its description, you will be covered by the PayPal Buyer Protection, which includes the price of the item plus the shipping fees. Please contact our customer service as soon as you realize there might have been something wrong with your order.
You will be covered by the PayPal Buyer Protection if your case meets the following criteria:
. The item was purchased on Magazine MN shop
. You paid with PayPal;
. You filed only one claim per PayPal payment;
. You opened the case no later than 45 calendar days from the date of your PayPal payment and – if you need to – escalate it to a claim no more than 20 calendar days after you opened your case;
. You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.
Why was my order canceled and my payment refunded?
Below please find some of the most common reasons for this type of situation:
- The full name and shipping address of your PayPal account do not match with the details you entered for this order. We have tried to contact you but have not received your response within a reasonable period of time. For this reason, we may have canceled your order.
- One or more of the products contained in your order were out of stock. If we do not receive a response from you within 5 days after contacting you the first time, we will send you a refund of your purchase.
How can I track my order?
Once your order has been shipped, you will receive an e-mail from us with the tracking code and a link where to track it.
Do I need to pay import taxes and duties?
You are responsible for all import taxes and duties that may be charged when the item passes through customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country.
We advise you to find out about the local regulations prior to ordering from us. Our shop cannot give you advice or information about tax rates and customs charges in your country.
How can I find out about my local import tariffs?
Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.